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  • How do I know if there's mold in my home, but I can't see it?

    The only way to know 100% is to have indoor air quality (IAQ) testing performed or a professional mold inspection. Common signs that you have mold in your home include:


    • Frequent Unexplained Coughing or Sneezing
    • Runny Nose or Congestion
    • Headaches and Sore Throat
    • Unexplained Rashes
    • Abnormal Breathing Issues
    • Hypersensitivities to the Environment
  • I can smell mold, but I can't see mold.

    We typically say if you can smell mold, then you have mold! With the Coastal Pure Air advanced process, we treat the entire property, eliminating mold and all associated mold spores and airborne contaminants. Coastal Pure Air can perform an Indoor Air Quality Sampling test (IAQ) to determine exactly what type and concentration of mold is in your home.


    Air samples collect mold spores and reveal the types of mold present at the time of sampling and in what quantities. Most importantly, an indoor air quality test will indicate if there is mold contamination that is not visible. All of our air samples are verified by an accredited 3rd party lab, with results typically taking 4-5 business days and a comprehensive report will be emailed directly to you. 


  • How do I prepare?

    The home will need to be vacant during the dry fog process, so plan a place for you and your pets to stay in during the services. An average home can be completed within 3-4 hours, although the entire size of the area treated will determine the amount of time needed to be vacant. 


    You will receive a message a few days before your service that will confirm your appointment and give basic instructions on how to prepare your home. They are simple things like opening all closets, closing all windows, etc.


  • Are the products safe?

    Our products are environmentally friendly and are registered with Health Canada and the EPA. People and pets need to be out of the home for about 3-4 hours during the treatment. Your belongings and electronics can all stay, although we recommend any expensive artwork to be moved to an area not being treated.

  • Will it get behind walls?

    Our advanced process creates on average 7.5 micron-sized particles. A mold spore is between 10 and 30 microns. Thus, any place a mold spore can get in or out of, the fog will penetrate those areas. 


    In certain situations where there is a known issue behind a wall, we can poke a few 1/8-inch holes between the studs and treat the back of the wall directly. In severe cases where rot has occurred, removal will be necessary.


  • How long does it last?

    If all moisture and water issues are resolved, this is a very permanent solution. With minor water issues like humidity or condensation on windows, utilizing a dehumidifier and keeping the relative humidity below 55% is recommended. 


    In facilities where there are constant unavoidable moisture issues, Coastal Pure Air can routinely take air sampling tests and determine an effective ongoing treatment program, ensuring you are taking the most effective procedure to neutralize all microbial threats.


  • Why do you recommend treating the entire premises?

    Mold spores and airborne contaminants are indiscriminate, although you may only see visible signs of mold in the basement, for example, the airborne spores are most likely dispersed throughout the entire home at an unsafe level, causing negative health effects. 


    With Coastal Pure Air’s advanced process, treating the entire home is yet cost-effective and the only true form of complete decontamination. If the room you are concerned about is isolated and doesn’t exchange air with the rest of the house, then no, whole-home treatment may not be necessary.


  • What will the mold look like after the treatment?

    The stains that the mold has created will not go away, but we can clean them for you at an additional cost. If you want, you can do that yourself after the treatment, as all microbial threats will be neutralized and everything will be perfectly safe to handle at that point. 

  • What is the machine you use?

    Coastal Pure Air brings the same technology utilized in hospital clean rooms, pharmaceutical labs and bio-medical facilities used in their decontamination processes. 


    Our technology ensures a uniform dry fog delivery of our antimicrobial cold sterilant throughout the entire space, achieving complete coverage with the highest possible efficacy on the market today with a Health Canada and EPA dry fog claim.


  • What is the antimicrobial cold sterilant you use?

    Coastal Pure Air utilizes the industry’s most advanced and powerful cold sterilant, Peracetic Acid (PAA). This solution harnesses the natural cleaning power of Hydrogen Peroxide & Acetic Acid, penetrating and disarming toxins at a molecular level. PAA disinfects by oxidizing the outer cellular membrane of bacterial cells, endospores, yeast, mold spores and other types of cells.


    Inside the cell, it denatures proteins, disrupts cell wall permeability, and oxidizes sulphur bonds in enzymes, turning them into inert matter. PAA irreversibly disrupts the cells' systems and destroys them. Our cold sterilant has an EPA & Health Canada Registered Dry Fog Claim. 


    The formula is non-flammable, non-corrosive, non-toxic, contains zero VOC’s and is biodegradable. After treatment, it breaks down into water, oxygen and vinegar, making it 100% safe for people and pets.


  • Do I still need regular cleaning once the Pure Aire Sanitization & Decontamination process has been completed?

    Yes, our services do not stop the need for regular cleaning. We recommend our disinfection and sanitization services at least once per quarter (each season.) Or whenever complete decontamination is required.

  • What are some of the benefits of the Coastal Pure Air Disinfection & Sanitization process?

    Our treatments disinfect areas that are typically missed. Studies show spray and wipe procedures disinfect approx. 50% of the surface. This can be caused by not enough dwell time to not having the correct dosage of cleaner along with improper wiping techniques. 


    Coastal Pure Air whole room and targeted area decontamination provides proper 360-degree coverage of exposed areas. All treatments are Health Canada & EPA approved, environmentally safe and are used in medical facilities all over the world. 


  • Do ozone generators work?

    To eliminate stubborn odour problems in a basement, some homeowners will buy or rent an “ozone generator” – a machine that claims to eliminate odours such as cigarette smoke, chemical odours, cat urine, mold odours, and similar odours.


    The United States Environmental Protection Agency makes it very clear that they do NOT recommend these devices, and also suggests that they can be dangerous and/or ineffective to use. Ozone is a toxic gas, and whether it’s in pure form or mixed with chemicals, it can be hazardous to your health.


    Additionally, these machines will not filter the air, and they will not remove large particles such as dust, dander, pollen, or mold spores (even dead mold spores are allergenic). It will also not eliminate water vapour or humidity or provide a long-term solution for mold, mildew, or dust mites.

    The United States EPA has this to say about the effects of ozone on humans:


    “The same chemical properties that allow high concentrations of ozone to react with organic material outside the body give it the ability to react with similar organic material that makes up the body, and potentially cause harmful health consequences. When inhaled, ozone can damage the lungs. Relatively low amounts can cause chest pain, coughing, shortness of breath, and throat irritation. Ozone may also worsen chronic respiratory diseases such as asthma and compromise the ability of the body to fight respiratory infections.”


    Read The United States’ EPA’s Document On Ozone Generators

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